It seems timely to examine the Social Workers Registration Board Code of Conduct for social workers in Aotearoa New Zealand. This Code also applies to social workers who are not registered, as Section 105(1)(b) of the Act states that it not only applies to Registered Social Workers but also ‘should apply generally in the social work profession.’ Some individual employers require employees to comply with relevant professional codes of ethics or practice and if so, this Code applies.
This one is for the lawyers. Child protection and the appropriate legal framework to facilitate ‘best practice’ is a subject which has been vigorously contested across Anglophone societies over the last forty years. These debates reflect differing disciplinary perspectives and differing ideological influences such as the tension between the discourse of individual children’s rights on the one hand and claims to collective cultural autonomy for whānau Māori on the other. Much of this friction is generated by, and reflected in, the economic and political changes that have developed since the 1970s, when the so-called ‘Welfare State consensus’ started to unravel. Parton (2014) argues that changes to child protection practice over time are best understood as responses to changing (and contested) constructions of the preferred relationship between the state, the family and children; and more specifically the children of the poor.
In 2018 we published a guest blog by Eileen Joy about the growing use of viewing Facebook to gain information about individuals and families. We were interested to start some discussion about the ethical issues in social media use in social work. Our review of literature and codes of ethics/ conduct didn’t provide us with much help. Eileen commented :
most codes of conduct and discussion of the use of social media by social workers seems to be more concerned with how social workers might protect themselves against clients, not how clients might protect themselves from social workers.
Lesley Max’s book ‘Children: An endangered species’ in 1990 opened the eyes of many in Aotearoa NZ to the horror of child abuse. And in a recent story on Newsroom Max expressed her feelings about how little has changed. In this post I’m not saying that we can’t do so much better because we have to! Social workers must apologise when we do wrong and take responsibility for poor practice in our name and work to fix the systems that hamper good work. We have to stand up for a human rights-based social work against the orders of risk averse managers. As a social work educator and researcher I want our students and graduates to go into systems that support the best practice. We can’t let overwork and scarce resources become an excuse for not treating whānau with respect and kindness. We have to fight for much better support for families. We have to ensure that practice is principled, honest and can stand the spotlight. It is time for child protection in Aotearoa to be more transparent, see for example the UK based Transparency Project.
In 2017, Paul Hart, a family law barrister, wrote an article for the Family Law website entitled ‘Disguised compliance or undisguised nonsense?’ It was an article which led to a huge debate on Twitter which Jadwiga Leigh captured by turning into a storify [sadly unavailable now due to the closure of storify] . It took two years (!) but we have finally managed to turn that storify into an article (Leigh, Beddoe, & Keddell, 2019) which has just been published with Families, Relationships and Societies. For those who want the shortened version of the article, here is the blog that accompanies it:
When Hart published his online piece, it was clear he was troubled by two things. First, although the term disguised compliance was being applied to the concept of parental resistance, it was ineffectively describing that which was being implied. Therefore, although the term was being used by social workers to express concerns about non-compliance or resistance, when broken down into two distinct separate words, ‘disguised’ ‘compliance’, it actually meant ‘concealed’ ‘agreement’. Hart realized that it was highly unlikely that parents would hide their agreement with a social care plan but much more likely that parents would try and hide their disagreement with a plan. Therefore, disguised compliance is a term that more effectively describes parental agreement rather than disagreement or resistance…….
In child protection work, expectations of compliance almost always emerge in the context of a contract-like agreement between the professional and service user that establishes roles and responsibilities. However, without collaboration from parents, lack of parental investment is a likely outcome. The parent then becomes the problem rather than the professional…. or the forensic, risk-laden context in which the professional is situated in. And, sadly, these kind of cultural contexts are primed to interpret the behaviour of parents who do not keep appointments but do tidy the house as exhibiting ‘disguised compliance’.
To read more visit the blog here
Leigh, J., Beddoe , L., & Keddell, E. (2019). Disguised compliance or undisguised nonsense? A critical discourse analysis of compliance and resistance in social work practice. Families, Relationships and Societies. Online first. Free until 30 June.
Leigh, J. Beddoe, L., & Keddell, E. (May 30 2019). Disguised compliance or undisguised nonsense? Two years on from the original Twitter debate, are there still issues with disguised compliance? [Blog post] Retrieved from https://www.newbeginningsgm.com/single-post/2019/05/30/Disguised-compliance-or-undisguised-nonsense-Do-we-still-have-issues-two-years-on-from-the-original-Twitter-debate
Leigh, J. (30 April, 2017) ‘Disguised compliance’ – innocent shorthand term or jargon hiding a powerful discourse? [Blog post]. Retrieved from http://www.reimaginingsocialwork.nz/2017/04/disguised-compliance-innocent-shorthand-term-or-jargon-hiding-a-powerful-discourse/
Looking at the budget announcement of a new specialist support service delivered from 5 Oranga Tamariki sites “employing family/whanau support workers to support children and young people who are at risk of harm to be safe in their home”, I am pleased to see that at least some form of initiative has come to pass, albeit 3.5 years out from the Expert Panel recommendation for an intensive intervention programme. Having said that, this response remains seriously underwhelming. It reflects the inability of Oranga Tamariki and the current Government to get its priorities right in relation to child protection social work. In this post I will consider some of the challenges in moving child protection practice from a statutory care focus to a social work support focus. I will also explore some of the tensions arising from the conflicted legislative mandate within which this particular specialist support service will operate.
On Friday, I along with several other social workers and social work students attended the Rally Against Racism in Auckland. This rally was called in response to the racist speaking tour of white supremacists Lauren Southern and Stefan Molyneux. These speakers have engaged in an international tour designed to incite racism and hatred (Smith, 2018). As social workers we felt that it was important to speak up personally, and as social workers, against this kind of explicit racism. Those of us who have the privilege of being able to speak out without losing our jobs (such as academics) need to be particularly willing to engage in overt action to challenge racism. Another recent example of this kind of overt action against racism is seen in the action of Swedish social work student Elin Ersson who recently refused to sit down on an aeroplane, temporarily preventing the deportation of an Afghan asylum seeker (Crouch, 2018).
A guest post by Eileen Joy, PhD candidate, University of Auckland
In the United Kingdom, ACEs (Adverse Childhood Experiences) have been getting a lot of government attention recently – largely due to a government committee announcing, in October 2017, that it was going to “examine the strength of the evidence linking adverse childhood experiences with long-term negative outcomes, he evidence base for related interventions, whether evidence is being used effectively in policy-making, and the support and oversight for research into this area”. Here in New Zealand the conversation about ACEs has been less official, but has still permeated government departments and local social media, with exhortations to watch Nadine Burke Harris’ ‘Ted Talk’ about them.
Over the past few months there have been a few debates on Twitter (where I talk to many people in many countries about all sorts of social work and politics stuff) about our profession and the nature of our public perception. This often-debated issue is inextricably tied up with our representation in ‘the media’. There is a long-standing theme in the literature going back to the 70s that the profession is given a tough time in the media. Like used-car sales people and estate agents we’re rarely in the news for doing good. Which is utterly aggravating (and underlining the contradictions) when we often suffer the disparaging epithet ‘do-gooder’.
A guest post by Eileen Joy (PhD candidate, University of Auckland)
You’re a busy social worker…. you have a client, you are worried about them, they have missed two of their most recent appointments, in the past they have talked about suicide ideation and you know that their current living arrangement is precarious. You try texting them, there is no answer. You try phoning them, there is no answer. You try an email, and get no reply. You even might try visiting where they live, and nothing.